Privacy Policy

2. Definitions

For the purposes of this Privacy Policy:

• We, "us" and "our" refers to Campfire Security ApS
• Websites" means campfiresecurity.dk, campfiresecurity.com, campsec.dk and all subdomains of these pages.
• “Personal Data” means any information that identifies or can be used to identify a user, directly or indirectly, including, but not limited to, first and last name, date of birth and email address.

3. What data do we collect?

We care about your privacy. We only collect the data necessary to run our services. We collect the following data:

• When you sign up, we collect your name, email address and self-chosen username. You can choose a username that is not directly linked to you.
• For technical reasons – to run our services and platforms – we collect information about how you use the websites, including IP address, browser ID and browsing activity.
• To offer and improve our services, we also collect information about when and how you use our services, including our websites. This may include your IP address, time and date, what browser you are using, and how you interact with our websites. This might be linked to your account.
• Finally, we collect data that you provide us during communications with us, including but not limited to email address, IP address, address, phone number, payment information, and purchase history.
• Since payments are handed by a third party, we do not store your payment data unless explicitly shared with us during communications. We refer to the payment provider for their privacy policy.

4. How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Contact us for support and customer service.
• Use or view our website via your browser’s cookies.

5. How do we use your data?

We use your data to:

• Process your order and manage your account.
• Email you with newsletters about e.g. products and services we think you might like. We only do this if you have given us explicit consent to do so, and you can always withdraw this consent.
• Communicate with you about your account and provide customer support. If you contact us, we may use your information to respond.
• Run our services, e.g. ensure that you can access your account and follow your progress when using our websites.
• Meet legal requirements, including complying with court orders and other legal mechanisms, to prosecute and defend a court or similar legal proceeding, and to respond to lawful requests by public authorities.
• We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.

6. How do we store your data?

We securely store your data using Microsoft Azure managed services. The data are stored in Europe. We will keep your data for as long as you have your account with us. If you do not actively use your account, we will delete the account and all data associated with it after 2 years of inactivity.

7. Newsletters

We would like to send you newsletters and information about products and services of ours that we think you might like. If you have agreed to receive newsletters, you may always opt out later. You have the right at any time to stop us from sending newsletters. You do so by contacting us at kontakt@campfiresecurity.dk.

8. What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access  – You have the right to request us for copies of your personal data.
• The right to rectification  – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
• The right to erasure  – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing  – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing  – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability  – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email kontakt@campfiresecurity.dk.

9. Cookie policy

This section explains how we use cookies on our website. The section is generated by Cookiebot.

10. Privacy policies of other websites

Our websites contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

11. Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on January 20, 2024. We may change this privacy policy at any time. You can always find the most recent policy on our websites, and you can see the version date in the document.

12. How to contact us

We are happy to answer any concerns or questions about how we handle your personal data. If you have any questions, comments or concerns, or if you want to update, delete, or change any Personal Data we store, you can always contact us by email at: kontakt@campfiresecurity.dk.

13. How to contact the appropriate authorities

You have the right to make complaint at any time by contacting Datatilsynet (The Danish Data Protection Agency), where you can find the contact details at datatilsynet.dk.